Miscommunication in the Work Setting

As a server at Spinners Resort and Marina, I have definitely witnessed when information was miscomunicated in the work setting.

It was a very busy night when a big miscommunication occurred. It all happened because one of the hostesses had messed up by taking a party of four to the wrong table. Considering each server is assigned a section and a table in a specific order, the hostess sat the group at a table in which one server was not supposed to get since she had already had a few tables and one of the other servers had not been assigned a table yet. Needless to say, the server who was supposed to be assigned a table was very upset. However, the group of people had already been sat and therefore could not be redirected to another table. The aftermath was that a huge confusion was created between the two servers. The one serving the table didn't want to give it up considering she had already started waiting on them and the girl who had not been assigned a table was mad that her party was given to the wrong section. The miscommunication could have easily been prevented had the hostesses read the seating chart correctly and assigned the party to the correct table.